DAGNet Solutions, Inc
497 Hooksett Road #2 PMB #303
Manchester, NH 03104
TEL: 603-529-6697 FAX: 866-454-4178
LEGAL:
DAGNet Solutionsä Inc.’s goal is to provide as unrestricted and satisfying an Internet experience as possible for our customers. These common rules are designed to satisfy what the law demands, to protect DAGNet Solutionsä Inc., and to protect our customers. These terms and conditions are similar to what you would find at any quality ISP, and are the general guidelines the Internet community tends to deem as good ‘netiquette.’
USE OF YOUR ACCOUNT CONSTITUTES YOUR APPROVAL AND ACCEPTANCE OF THIS AGREEMENT. ACCEPTANCE OF THIS AGREEMENT IS A CONDITION TO USE OF THE DAGNet Solutionsä Inc. NETWORK SYSTEM.
1. DAGNet Solutionsä Inc. reserves the right to modify these terms and conditions. We suggest you check our website monthly so you can view our current Terms and Conditions. We will attempt to notify all our customers by email when our Terms and Conditions change.
2. Enforcement of Terms and Conditions
Depending upon the circumstances of any violation of our Terms and Conditions (including any actions that cause damage, downtime, excessive load, or harm to people or systems) we may issue a warning or suspend your service.
3. Illegal activities
We are required by law to report any criminal activity that we become aware of. Be aware that if it comes to our attention that you are using our system to commit illegal acts (e.g., storing or transporting commercial software via our system illegally) we must immediately suspend your service. We support your right to free speech, but can’t support your use of our service to threaten, harm, abuse, harass, or libel others. By use of our services, you indemnify DAGNet Solutionsä Inc. from any damages resulting from your actions or the content you store on our systems.
4. Spamming
Spamming is not tolerated at DAGNet Solutions Inc. Spamming is sending unsolicited email, whether “mass” or ostensibly targeted, to people who have not asked for such email. Bulk emails may only be delivered to recipients who have specifically opted into your mailing list. Spam is also posting to Usenet news a single cross-post to many newsgroups, or many individual posts to multiple newsgroups that are not related to the topic of your article, or where doing so is in violation of a group’s charter or common use. Spam sent via other networks, but referencing email addresses or websites at DAGNet Solutions Inc. is similarly prohibited. You may not use DAGNet Solutions Inc. as a “drop off” address for replies to spam mail or spam posts sent from other networks.
5. Denial of service attacks
You may not mount an attack against our system or any other. This includes mail bombing, “hacking” or attempting to gain root access, tsunami or flood bots or annoyance utilities like “nuke” or “flash,” employing packet sniffers, flood pings, etc.
6. Technical support
We at DAGNet Solutionsä Inc. are proud of our technical support staff. Similarly, we must limit tech support to issues related to connectivity only. We cannot teach you how to design your web pages, how to write perl scripts, how to compile code, etc. We can only offer such help on a consultancy basis, or we may refer you to other specialists. However, we may (and frequently do), at our discretion and time permitting, assist customers with non-connectivity issues. Providing such additional service shall not be construed to mean that DAGNet Solutionsä Inc. is obligated to provide such service.
7. Payment and billing
Monthly charges accrue from the time you sign up until the time you formally cancel with written notice via email, postal mail, or fax to DAGNet Solutionsä Inc. Much like having to pay for a rented movie even if you don’t watch it, you must pay for your Internet access ability even if you don’t log in and use it. All startup fees and equipment sales must be paid for in advance, before equipment is shipped or circuits are activated.
8. Domain name issues
All domains hosted by DAGNet Solutionsä Inc. or using our DNS servers, are kept at DAGNet Solutionsä Inc. until the customer has paid all past debts to DAGNet Solutionsä Inc. We will not process any request to move any domain for any customer having a past-due amount owed to DAGNet Solutionsä Inc.; and we reserve the right to wait for the check/payment to clear the bank before releasing the domain. Similarly, we cannot move domains to DAGNet Solutionsä Inc. from other ISPs in cases where unpaid debts to the former ISP are a problem.
9. Dialup usage
Unlimited intermittent access allows one user to dial up to DAGNet Solutionsä Inc.’s Internet service as often as required. The accountholder is ultimately responsible for the account. If someone is using your account, and you are not aware of it, you are still responsible for the charges, etc.
10. Local number
Make sure that DAGNet Solutionsä Inc.’s dialup number is local to you! DAGNet Solutionsä Inc. can not, and will not be held responsible for phone charges, whether due to error, a telephone company error, or yours. Always check with your telephone company to ensure DAGNet Solutionsä Inc.’s number is local to you.
11. Concurrent dialups
Only one simultaneous dial-in per account. This means that you may not use more than one of DAGNet Solutionsä Inc. lines at the same time. If you are found logged in more than once over a modem connection, we will assume that your password has been compromised and will immediately suspend your account. There are some circumstances when we may permit multiple dial-ins for business accounts.
12. Backup of data
Not a rule, but another topic involving common sense: Backups. DAGNet Solutionsä Inc. performs regular, scheduled backups, but nothing in this world is failsafe. If you have something critical to your career or hobby, it makes sense to keep a copy of it locally on your own computer, in addition to ours. Our backups are designed for recovery from serious system failures, not for recovery of files accidentally or intentionally deleted by users. We may be able to restore files a user has deleted, but there are charges associated with doing so.
13. Agreements with minors
DAGNet Solutionsä Inc. requires that its agreement be made with a person who is qualified to contract. As such, customers must be over the age of eighteen years. Otherwise, a parent or guardian must accept this agreement and assume responsibility for payment of DAGNet Solutionsä Inc. services and for Customer’s compliance with this agreement.
14. Disclaimers
DAGNet Solutionsä Inc. disclaims any and all responsibility for the loss of, or damage to, any customer data stored on our system, or for any consequential damages related to such loss, damage or unavailability. DAGNet Solutionsä Inc.’s services are provided with no warranty or merchantability or fitness for a particular purpose. In no event shall DAGNet Solutionsä Inc. be liable for incidental, consequential or special damages including, without limitation, loss of data or profits, regardless of whether DAGNet Solutionsä Inc. had been advised of the risk of such damages in advance. By using our services at any time, you unconditionally agree to indemnify and hold harmless DAGNet Solutionsä Inc. from and against loss, suit, damage or claim including reasonable attorney’s fees.
15. Term
Each service agreement shall extend from the date of installation until one month from the anniversary of the installation date, and shall continue month-by-month as per the agreement.
16. Cancellation
Customer must notify DAGNet Solutionsä Inc. in writing thirty days prior to disconnection of service to avoid access charges for the next billing cycle. If the service is cancelled before the term of the contract is fulfilled then the customer is responsible for paying the contract discount received for the months the service was in use. If payment of an invoice is not received in full within the terms allotted on the invoice, DAGNet Solutionsä Inc. reserves the right to cancel all services. Reinstatement of services will be at the discretion of DAGNet Solutionsä Inc.
